8
emjas
8y

Sysadmin and an ex-employee couldn't fix an issue with an application for many months even with vendor's instructions.
Today the job is passed to me and I follow instructions exactly and resolve the issue.
The other two guys must have thought 'we don't need someone else's documentation, we can fix it ourselves'

This is not the first time something like this has happened. I guess some things just need a fresh perspective.

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