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Search - "repair laptop hardware"
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Dells XPS are made of magic. [long story, major fuckup, 10k+ damages]
It all started in December. One morning I was late to work, drove there as fast as possible. (I live like 3 minutes away so me being late really meant *late*) Parked my car in a secluded car park, grabbed my backpack and ran to work. The car park is like 100 meters away from work so I took my feet into my hands and ran. Next thing I know my heels loose all grip while I go down a small slope and I drop on my back full force. On a sharp edged stone. With only my 1700$ XPS in it. Fuck.
I paniced, but got up and ran to work. I checked on the notebook, praying it would boot. It booted! Holy shit. I flipped the notebook and saw two small dents in the aluminum shell. I was thorougly impressed. I later discovered that it left a small shadow on the display, but given what a hit that was (I am not exactly a lightweight), impressive would be a massive understatement.
Fast forward to February, I am weighing my options to get the screen replaced maybe, as damage on my hardware (even if neglectable) triggers some sort of OCD and makes me feel bad 24/7. Also my laptop tends to shut off from time to time, looked into the Event Viewer and saw kernel panic. I figured that the battery probably still took a hit and that it drops voltage from time to time and the kernel assumes a critical situation, thus shutting off.
It stayed quite snowy in Austria up until March, so occasional snowing wasn't rare. Got out of work one day, saw it snowed a bit. Whatever. I had my moms car at the time, so I tried if it would slide a bit if I donut on the now (5pm) empty parking space. Nothing. Drove done a small hill, ABS triangle lit up red (board computer can't outbalance the snow). I drove out to the main street where everything was salted and drove along towards my house. Took a turn into my street, accelerated for a bit and then went off the gas so the car would smoothly drive along with the speed slowly degrading. So I went off the gas and noticed I was a bit to the right, no wonder, centrifugal forces.
*steers left*
"Huh seems like I need a bit more"
*car still doesnt move much*
"What the- go to the left!"
*steers left hard*
"Fuck that wall is coming closer"
*Breaks*
*car doesnt break*
"FUCK FUCK FUCK FUCK!!!"
Everything got quiet in seconds, me waking up to an open airbag, ripped pants, a hurting wrist, the radio somewhere on the ground and fumes that smellt like burning wires. I grabbed my backpack that was now somewhere on the floor instead of on the seat and ran outside, tears in my eyes and the phone on my ear calling my mom. I walked inside as she walked outside, hearing a weeping scream that I haven't heard from her since I am alive. While walking inside I noticed my backpack was wet on the bottom, my 2 litre water jug shattered when my backpack hit the dashboard. I tried to stay calm and act rational, knowing that every second counts when It comes to water damage. I hastely searched for some rice and a bag to put my laptop into, stuffed the bag with both and went outside. The car was totaled, my mom pissed and crying. And I was in shock, sad, angry and hurting.
I kept the laptop on my heater for a few days, bagged in rice. I dared to try a boot after a while and you wont believe me, it fucking booted. Even the keyboard backlight worked, just the screen was obviously broken in the back (no color distortion or bad pixel rows though!!) and the aluminum shell had a dent on the front. I talked with Dell Support a few days later, asking if it would be ok to open the XPS up so I could drain all of the water. She said yes thats fine, as long as I dont touch anything or screw around with it.
She said I can send it in and get it checked, but the pickup and analysis will cost 150$ and I can go from there.
I sent it in and estimated that, because battery, screen and other things probably needed changing, it will be around 900$.
Got a call a few weeks later:
"Hello beggarboy, the repair team reported back to us and said that they will have to replace everything, which will be 1700$."
"Fuck... Buying a new one is cheaper.."
"Yeah I know I am sorry about that, I can offer you a voucher so you can buy a new one for 250$ off if you would prefer that"
"Sorry but I will need some time to consider"
"I understand."
The agent clearly noticed I was bummed about it.
After going back and forth what to do I got another call a few days later.
"Hello beggarboy, we talked a few days ago. I have good news"
"Hello, yes, speak up?"
"I was able to get a special offer for you after putting in a few words..."
The next thing she said seemed unreal to me.
She was able to cut 600$ (!!!), making the new offer 1100$, instead of 1700$ or a new one for 1500$. I figured the reason she probably did that was because I am always very polite with support members. Always.
My XPS is back and healty again.
Thank you for taking the time to read this.
Dells XPS are made of magic.13 -
It happened me a few years ago. I live in the Netherlands, but I am Hungarian. My new "friends" asked me to fix their laptop. I did it for free. It turns out, it was a huge mistake. In the next half a year I've solved several issues to them and to their family members (I don't get it, how they can ruin a well working hardware and software that fast, but it is another story). It takes a lot from my free time at the end. Then I had enough and ask some money to fix the next laptop. The price wasn't high, a bit more than a half of the repair shop's price. They tried to press me to do it for free, cos "you are our friend and you are hungarian too, we have to help each other out". I said no. It is too much. I've never seen them again...9
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12:55 AM, Subject gets and decides to look at crude oil chart.
1:05 AM, At it.
1:10 AM, Subject decides to check the temperature, using laptop screen in dark.
1:12 AM, Does a wild aerobic move to save flying laptop.
1:13 AM, Finds out that screen is gone.
1:23 AM, Orders new screen.
1:26 AM, Types this rant. -
Kid I work on high school tech team (mostly hardware repair) who tries to be just like me and has no clue what he's doing and refuses to listen when I explain things to him
He Saw me edit the registry to unblock my developer tools (school laptop) and see he decides to try the same thing
Completely fucked his registry up causing me to have to fix it (with minimum knowledge myself) so our boss doesn't know I edited something I'm technically not supposed to and he restricts developer tools in a way I can't access at all without domain admin credentials -
My personal laptop suddenly broke.
Clearly, something in the motherboard got broken, because no LED is working, long press for hard reset is not working: only fans are on when I power on the button. To disconnect I should remove the battery.
It's an old (and very loved by me) laptop, but I explained it in the repair shop, and they told me they "will do all possible to repair it" by a reasonable price, so worth it.
After some days the call me to tell me that, after some tests like a display test or ram test, the problem is probably in the motherboard and they don't have the tools to fix that.
They can bring the laptop to another specialized shop for, of course, a much more expensive price.
How should I react? I'm very angry. When you told me you could "do all possible to repair it" after I told you where the problem probably is, it implies you have the tools, at least, to find out if the problem were there.
When we talk I said "yes, I accept I'll pay that price if you aren't able to fix it".
Being coherent, are you expecting to me to have the tools to pay you in that case?
I'm so tired of the impunity of companies for treating customers as if they had no idea about technology always even if in the most of cases is it. (My laptop was not apple)
What a waste of time and money.7 -
I'm opening a case against Lenovo due to their bad warranty support. It's been over a month and a half since I reported an issue with my ThinkPad and they still haven't fixed it. The laptop was bought in September, the case opened in October and in December I still have a faulty screen with which I can't no longer work because it was frying my eyes. Note that this machine has a Warranty Extension for 3 years Onsite next business day repair.
TL;DR if you own a ThinkPad, pray that it doesn't have any hardware issues. If you're thinking about buying one, DON'T!5 -
Electronic companies nowadays are no different than ranchers that force their slaves to earn money to buy new stuff cause people can’t repair old electronics or fix software bugs cause it’s not theirs or it’s not maintained and source code is not existent.
Damn you software and hardware corporations.
You tell everyone that you care about environment, yet you don’t fucking support your software and hardware as long as people use it. When you stop support you don’t make everything open source but keep it on your private repositories as intellectual property and fuck your clients.
Literally all electronics and software should be mandatory made open source to the people who purchased product so they can use it as long as they want not as long as corporate assholes want. This is insane law that is splitting our world and making it burn. If I could fix my laptop in nearby shop I wouldn’t have to purchase new one.
If it won’t change we will end up with <10 corporations that would rule world economy, everyone who will work for those corporations will be rich and happy and everyone else will be poor and unhappy . Mind me if this is not already happening and this planet slowly becomes Elysium movie nightmare.
Stop buying new stuff you stupid people cause this make things worse.
If it won’t change in 10 or so years there will be connected to cloud robots all over the world guarding us and some dick shit rich John Conor kid will hack them to exterminate humans by executing order 66. After that there will be big power outage that will put us into the role of battery and we would be closed in the barrel full of pink shit connected to matrix.
Get me out of here you asshole.1 -
So, total hardware noobie here. My laptop is giving me shit long Android studio build times and i am thinking of adding a ssd in it .thoughts?My current laptop specs are win10/8gb ram/1 tb hdd/ i5 7th gen
Recently i had a battery repair where that guy confirmed that i don't have some kind of ssd slot (idk the name) but ssd could be placed in the area of hdd, and hdd could be attached in the place of optical disk using "caddy" something.
On hearing this, my friend is advising me not to get caddy attached as it would still somehow provide slower speeds than just the ssd. is it true?
I was thinking of going for a 240gb ssd but if my 1tb hard disk is removed, i would have a to rethink about the softwares i use, since my C:drive is usually taking around 500 gb itself19